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Discover insights, tips, and stories from our team and community.
Signs it’s time to switch facility management provider
Signs it’s time to switch facility management provider Your facilities management provider plays a critical role in keeping your building safe, compliant, and operational. When things are working well, their presence is barely noticed. When they are not, problems quickly become visible. Many businesses and property managers stay with underperforming providers longer than they should, […]
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Jan 27, 2026 • 1 min read
Top 10 repair issues tenants report (and how to reduce callouts)
Top 10 repair issues tenants report Repeated repair callouts are one of the biggest frustrations for landlords, property managers, and facilities teams. While individual issues may seem minor, frequent callouts quickly add up in time, cost, and tenant dissatisfaction. Most reported repair issues follow the same patterns and, in many cases, are preventable with the […]
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Jan 27, 2026 • 1 min read
Void period maintenance: what to do between tenants
Void period maintenance: what to do between tenants Void periods are often seen as lost income, but they are also one of the best opportunities to protect the long-term condition of a property. When a commercial unit or rental property is empty, maintenance work can be completed safely, efficiently, and with minimal disruption. A structured […]
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Jan 27, 2026 • 1 min read
7 causes of damp and mould in commercial buildings
Common causes of damp and mould in commercial buildings Damp and mould are among the most common and costly issues affecting commercial buildings in the UK. Left unchecked, they can damage the building fabric, disrupt operations, and create health risks for staff and occupants. Understanding the root causes of damp and mould is essential for […]
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Jan 27, 2026 • 1 min read
Facilities management checklist for commercial properties
Facilities management is not just about keeping a building presentable. For commercial properties, it plays a direct role in health and safety compliance, business continuity, tenant satisfaction, and long-term cost control. Whether you manage an office, retail unit, warehouse, industrial site, or mixed-use building, having a consistent FM checklist helps you stay on top of […]
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Jan 22, 2026 • 1 min read
The hidden costs of reactive maintenance
Why “fix it when it breaks” doesn’t work Many businesses believe reactive maintenance, where repairs are only made after equipment fails, is the most cost-effective approach. After all, why spend money fixing something that isn’t broken? In reality, reactive maintenance can quietly drain your budget, increase downtime, and expose your organisation to compliance risks. In […]
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Nov 6, 2025 • 1 min read
Creating a safe and welcoming workplace with soft FM services
Why soft FM matters for your workplace A safe and welcoming workplace does not happen by chance. It is created through consistent attention to detail, regular maintenance, and people-focused services. This is where soft facilities management (soft FM) plays a crucial role. Soft FM focuses on the services that make a building comfortable, clean, secure […]
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Nov 6, 2025 • 1 min read
Hard FM & Soft FM Service, What’s the Difference?
The Difference Between Hard and Soft Facilities Management Hard FM keeps your buildings safe, legal and working. Soft FM shapes the daily experience of the people using them. Most organisations need both, but the drivers, regulations and KPIs are different. What is Hard Facilities Management? Hard FM covers the physical fabric and critical building systems. […]
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Aug 1, 2025 • 1 min read